Terms of Service
On the basis of these General Terms and Conditions (GTC) comes between the customer and Steffen Eisenacher
Represented by Steffen, Eisenacher
Address: Hofkamp 11 23848 Bad Oldesloe, hereinafter named supplier, the contract.
This agreement regulates the sale of new products from the field of photodesign, image processing and photography via the online shop of the supplier. Due to the details of the respective offer, please refer to the product description of the offer page.
The contract takes place in the electronic business via the ShopSystem or via other means of communication such as telephone and e-mail. The offered offers represent a non-committal invitation to the submission of an offer by the customer order, which can then be accepted by the supplier.
The order process for the contract conclusion includes the following steps in the ShopSystem:
Selection of the offer in the desired specification (size, material, number)
Insert the offer into the shopping cart
Press the 'Checkout' button
Enter the invoice and delivery address
Selection of the payment method
Verification and processing of the purchase order and all entries
Press the 'order' button
Confirmation mail that order has been received. The contract is concluded by sending the order confirmation
PRICES, SHIPPING COSTS, REPRODUCTION COSTS
All prices are final prices. § 19 para 1 UStG no VAT (VAT). For each order the following shipping charges apply: Germany: € 7, EU: € 12,50, International: € 17. In the case of partial deliveries, the lump sum is only charged once. If a right of withdrawal exists and is used by the customer, the customer bears the costs of the return.
The customer has only the following options for payment:
Payment Service Provider (PayPal)
Further payment methods are not offered and are rejected.
The invoice amount is invoiced by the vendor by means of direct debiting procedures based on the authorization of the customer from his account. When a trust service / payment service provider is used, this enables the provider and the customer to settle the payment. The trustee service / payment service provider forwards the payment of the customer to the provider. Further information is available on the website of the respective trustee / payment service provider. In the event of payment via credit card, the customer must be the cardholder. The credit card is charged after dispatch of the goods. The customer is obliged to pay or transfer the reported amount to the account indicated on the invoice within 7 days after receipt of the invoice.
The payment is due without deduction from the date of the invoice. The customer is only in default after a reminder.
The goods will be sent immediately after confirmed payment.
The shipment takes place at the latest after 7-10 days. The entrepreneur undertakes to deliver on the 21st day after receipt of payment.
The standard delivery time is 14 days, unless otherwise stated in the article description.
The provider does not send directly. The order is dispatched by the manufacturer, as soon as the entire order is in stock.
The customer is immediately informed about delays.
Consumers are entitled to a statutory right of defect for the offered services according to the relevant provisions of the German Civil Code (BGB). If deviated from this, the warranty shall be based on the regulations laid down in the General Terms and Conditions (GTC).
RIGHTS AND CUSTOMER SERVICE
You have the right to revoke this contract within a period of fourteen days without giving reasons. The revocation period shall be fourteen days from the date,
In the case of a purchase contract: in which you or a third party you designate, which is not the carrier, have or have taken possession of the last product. In the case of a contract relating to several goods which the consumer has ordered under a single order and which are delivered separately, to which you or a third party, which is not a carrier, you have taken possession of the last product. In the case of a contract for the delivery of a product in several partitions or pieces: in which you or a third party you have named who is not a carrier, have or have had the last part or the last piece. In the case of a contract for the periodical delivery of goods over a fixed period of time: in which you or a third party you have named who is not a carrier, have taken possession of the first goods.
In the case of a combination of several alternatives, the last time is decisive.
In order to exercise your right of revocation, you must send us a clear statement (eg a letter, facsimile, or e-mail sent by post) to Steffen Eisenacher photo and film, Steffen Eisenacher, Hofkamp 11 23843, Bad Oldesloe 015736122015 email@example.com Your decision to revoke this Agreement. You can use the enclosed sample revocation form, but this is not mandatory. In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of the revocation: If you revoke this contract, we will have to pay you all the payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have a different type of delivery than offered by us , Favorable standard delivery), to be returned immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We can refuse repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is the earlier date.You have the goods immediately and in any case no later than fourteen days from the date on which you inform us of the revocation of this contract, to Steffen Eisenacher Photo and Film, Steffen Eisenacher, Hofkamp 11 23843, Bad Oldesloe, Germany 015736122015 firstname.lastname@example.org to return or surrender us. The deadline is respected if you send the goods before the end of the period of fourteen days. They bear the direct costs of the return of the goods. They must pay for a possible loss of value of the goods only if this loss of value on one to the examination of the condition, characteristics and functioning of the goods is not necessary to deal with them.
Model withdrawal form:
(If you want to revoke the contract, please fill out this form and return it.)
- Steffen Eisenacher, Hofkamp 11, 23843 Bad Oldesloe, email@example.com
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
- Appointed on (*) / received on (*)
- name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only in the case of a communication on paper)
(*) Delete as appropriate.
End of revocation
Claims for damages by the customer are excluded, unless otherwise stated for the following reasons. This also applies to the agent's agent and vicarious agents, should the customer charge against these claims for damages. Exceptions are damages claims of the customer because of injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled to the achievement of the contract goal. This also does not apply to claims for damages following gross negligence or willful breach of duty on the part of the supplier or his legal representative or vicarious agents.
The invalidity of any provision of these General Terms and Conditions shall not affect the effectiveness of the other provisions.
Who is responsible for the data processing with us:
Responsible for the data processing is:
23848 Bad Oldesloe
Link to the imprint: http://steffeneisenacher.com/impressum
We make use of our online presence of an Internet service provider on whose server the website is stored (hosting) and makes our site available on the Internet. Here, the Internet service provider processes on our behalf contact data, content data, contract data, usage data, inventory data as well as meta and communication data. Legal basis: Legal basis for the processing described above is our legitimate interest in an efficient and secure provision of our online offer, Art. 6 para. 1 lit. f DSGVO i. V. m. Art. 28 DSGVO (order processing contract).
If you only use our website for information purposes, our Internet service provider will only collect personal data that the browser you use transmits to its server. This is the following data:
the date and time of access to our website
Time Zone Difference to Greenwich Mean Time (GMT)
Access status (HTTP status)
the transferred amount of data
the internet service provider of the accessing system
the type of browser you use and its version
the operating system you are using
the website from which you may have come to our website
the pages or subpages that you visit on our website.
The aforementioned data are stored as log files on the servers of our Internet service provider. This is necessary in order to be able to display the website on the device you are using, as well as to ensure stability and security. For the above purposes, we have a legitimate interest in data processing. Legal basis: The legal basis for this is Art. 6 para. 1 sentence 1 lit. f DSGVO. Duration: The above data for the provision of our website will be stored for a period of 7 days and then deleted. Prevention: Since the processing of the above data is absolutely necessary for the provision of our Internet presence, there is no right of objection.
The cookies are used to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a page break. In particular, these cookies may contain information about language settings or log-in information.
For the above purposes, we have a legitimate interest in data processing. The legal basis for this is Art. 6 para. 1 sentence 1 lit. f DSGVO.
Message validity / cancellation
We delete or block your personal data as soon as the purpose of the storage is achieved or deleted. Any further storage will only take place if this is abandoned by national or European regulations. A blocking or deletion of the data takes place in this case then, if the storage period prescribed in the respective regulations expires, unless we need your data for the fulfillment of a contract concluded between us or if this is necessary for the assertion, exercise or defense of legal claims ,
Contact via contact form, e-mail, social media or telephone
Scope: As far as you use the contact form offered on our website or contact us via e-mail, telephone or social media and provide us with personal data, this data will be automatically stored and processed for the processing of your request in our house. This data is only processed for correspondence with you. The data transfer takes place via an encrypted SSL connection. A transfer of your data to third parties is not. Purpose: We need your name to be able to address you in our response. We need your e-mail address to answer your request. We need your phone number to fulfill your callback request. Legal basis: The legal basis for the above-mentioned use of the data is Art. 6 (1) lit. a DSGVO deletion: The personal data collected by us will be deleted if they are no longer required. We check the requirement every 2 years. You can also revoke the data processing at any time. Prevention: You can use the prevent the processing and processing of your personal data by refraining from using the contact form.
You have the possibility to comment on the posts posted by us via our blog. Since we may be liable for infringing content (insults, abusive criticism, sedition, forbidden violence, etc.) of your comment, we will store your IP address for a period of 7 days in order to determine your identity. Legal basis: The legal basis for the storage of your data is Art. 6 para. 1 lit. f DSGVO. Deletion: The data collected and transferred by us in this way will be automatically deleted after 14 days. Prevention: You can prevent the storage of the IP address by leaving no comments.
We offer you the opportunity to subscribe to our blog posts. You have the option to activate a check box when submitting your comment. This will notify you when others comment on the same post. As soon as you have subscribed, you will receive a confirmation e-mail to the e-mail address provided when you submit your comment in the so-called double-opt-in procedure. This email contains a link. If you click on this link, you confirm that you wish to receive the notifications. This ensures that your e-mail address was not misused by a third party when registering. For the same reason, we store the date and time of the subscription as well as the IP address assigned to you when subscribing. We do not pass on the aforementioned data to third parties. Purpose: The above-described processes and interests represent the purpose of the storage of the data. Legal basis: The legal basis for the processing of your data is Art. 6 para. 1 lit. a) GDPR. Deletion: The deletion of the e-mail address occurs either if you have not clicked the confirmation link 1 month after sending the confirmation e-mail in the Double-Opt-In procedure or immediately after you have unsubscribed from the respective entry. Withdrawal: We offer the following options, through which you can declare the cancellation:
Click on the link provided in the newsletter
Make a form on our website.
If you use our webshop to place orders, we need certain data in order to process your order. This includes in particular your name as well as your address and electronic contact data, information on the processing of the payment process as well as the services used. This data is stored by us. In particular, we use the data sent to us by Amazon in particular
To identify you as our customer,
Process, fulfill and process your order
to contact you,
To give you bills,
to be able to handle any liability claims
to assert contractual claims against you.
We will only share your personal information with third parties if:
the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO is required to assert, exercise or defend legal claims and there is no reason to assume that you have a predominantly legitimate interest in not disclosing your data,
in accordance with Art. 6 para. 1 sentence 1 lit. c DSGVO there is a legal obligation
this according to Art. 6 para. 1 sentence 1 lit. b DSGVO is required for the settlement of the contract concluded with you (eg passing on the data to the logistics company commissioned with the delivery or for the purpose of payment processing).
In addition, your personal data will not be disclosed to third parties without your express consent. If we disclose your personal data to third parties, we limit the scope of the transmitted data to the minimum required.
When you place an order, register for a user account, or sign in again, we store your IP address and the time of each user action. The purpose of the storage are our but also your legitimate interests in protection against misuse and other unauthorized use. The legal basis for this is Art. 6 para. 1 lit. c DSGVO. A transfer of these data to third parties does not take place, unless the disclosure is necessary for the prosecution of our claims or there is a legal obligation in accordance with. Art. 6 para. 1 lit. c DSGVO.
Purpose: The above processes and interests represent the purpose of the storage of the data. Legal basis: We base the processing of your data in the above-described processes on the following legal basis:
Insofar as we obtain your consent for processing, Art. 6 para. 1 lit. a DSGVO as legal basis.
In the processing for the fulfillment of a contract concluded with you, Art. 6 para. 1 lit. b DSGVO Legal basis. This also applies to the processing operations required to carry out pre-contractual measures.
Insofar as processing is necessary to fulfill a legal obligation to which we are subject, Art. 6 para. 1 lit. c DSGVO as legal basis.
In the event that vital interests make you or any other natural person subject to processing, Art. 6 (1) lit. d DSGVO as legal basis.
If the processing is necessary to safeguard one of our legitimate interests or a third party and your interests, fundamental rights and fundamental freedoms do not outweigh the former interest, Art. 6 para. 1 lit. f DSGVO as legal basis for processing.
Deletion: Due to commercial and tax regulations, we are obliged to store your address, payment and order data for a period of 10 years. After expiry of the legal warranty rights (2 years), however, we limit the processing to the effect that your data will only be used to comply with legal obligations.
Your rights as a user of our online presence according to the DSGVO
Right to information: According to Art. 15 GDPR, you can request a confirmation as to whether and which personal data we process from you. In addition, you may provide us free of charge with information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed or the planned storage period, the right to rectification, deletion, limitation of processing or opposition , the existence of a right of appeal and the origin of their data, if they were not collected from us. You also have the right to know whether your personal data has been transmitted to a third country or to an international organization. If so, you have the right to obtain information about the appropriate guarantees in connection with the transfer.
Right to correction: According to Art. 16 GDPR, you may request the correction of incorrect or complete incomplete personal data stored with us and you.
Right to cancellation: According to Art. 17 GDPR, you have the right to demand the deletion of your personal data stored by us, as far as we do not need their processing for the following purposes:
to fulfill a legal obligation,
to assert, exercise or defend legal claims,
to exercise the right to freedom of expression and information; or
for the purposes of the cases of public interest referred to in Article 17 (3) (c) and (d) of the GDPR.
Right to restriction: According to Art. 18 GDPR you have the right to demand the restriction of the processing of your personal data if
The accuracy of the data is disputed by you for a period of time that allows us to verify the accuracy of your personal information.
the processing of your data is unlawful, but you reject its deletion and instead demand the restriction of the use of the data,
We no longer need your personal information for processing purposes, but you do need the information to assert, exercise or defend your rights
You have lodged an objection against the processing of your data in accordance with Art. 21 DSGVO, but it is not yet certain whether the legitimate reasons that justified us despite your objection to further processing outweigh your rights.
Right to information: If you have asserted the right of rectification, cancellation or limitation of the processing to us, we are obliged to notify all recipients who have been disclosed to you personal data concerning the correction or deletion of the data or their request Notify of limitation of the processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed by us about these recipients.
Right to Data Portability: In accordance with Art. 20 GDPR, you may request that we obtain the personal data relating to you which you have provided to us in a structured, standard and machine-readable format or to request the transfer to another person responsible.
Right of appeal: According to Art. 77 GDPR you have the right to complain to a supervisory authority. For this you can contact the supervisory authority of your usual place of residence, your workplace or our company headquarters.
According to Art. 7 (3) GDPR, you have the right to revoke your consent to the processing of your data at any time to us. The revocation you have declared does not alter the legality of the processing of your personal data until the revocation.
You have the right at any time to object to the processing of the personal data concerning you, which is based on a balance of interests (Article 6 (1) (f) GDPR), for reasons that arise from your particular situation. This is especially the case if the data processing is not required to fulfill a contract. If you exercise your right of objection, we ask you to explain the reasons. We will then no longer process your personal data, unless we can prove to you that compelling legitimate reasons for data processing outweigh your interests and rights.
Regardless of the above, you have the right to object to the processing of your personal data for advertising and data analysis purposes at any time.
You should address your objection to the above-mentioned contact address of the responsible person.
We use features on this site from YouTube, a service of YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.
Scope: The use of Youtube allows us to embed various videos and clips that are made available on the Internet platform www.youtube.de. After a page or subpage of our website is called up on which such embedding has taken place, the Internet browser you use will cause video components of the respective embedded video or clip to be downloaded. During your visit to our website and its subpages, both Youtube and Google will be notified of the page or subpage you have accessed by sending your IP address to Google's external servers in the United States. This information is provided regardless of whether the video or clip you are watching is actually viewed or clicked, or you are logged in to your Youtube or Google Account. Google is a participant in the Privacy Shield Agreement and is certified to European standards for data processing. This information will be collected and assigned to your Google Account if you are logged in when you visit it. Purpose: The use of the Youtube components on our website is intended to provide you with videos and clips from the website www.youtube.d on our website for the purpose of viewing and interaction. Youtube's data processing is for the purposes of advertising, market research, website design and providing on-demand advertising. Legal basis: The legal basis for the above-mentioned use of the data is Article 6 (1) lit. f DSGVO. Prevention: You can prevent the data transfer at any time by logging out of your Youtube account, or by opting out of the log out button https://adssettings.google.com/authenticated after logging into your Google Account an opt-out cookie put.
Third party information:
Social Media Plugins
Our website uses social media plugins from the providers listed below. Which plugin belongs to which provider can be recognized by the respective logo with which the plugin is marked. When you visit one of our sites where a plugin is implemented, a connection is automatically established between your browser and the provider's servers with the provider of the plug-in. Already at this time, data is transmitted to the provider. In addition, data will be transmitted to the provider as a result of further interactions with the respective social plug-in (for example, clicking the "like me button on Facebook, re-tweet button on Twitter). If you have an account with the provider, this data can be linked to it. In order to prevent such a linking of your data, you can log out before visiting our page at the service of the provider.
The collected data can be stored and evaluated by the provider in order to create user profiles for the purpose of advertising and market research. You have a right of revocation against the creation of user profiles. To exercise this, you must contact the provider of the plugin.
To what purpose and to what extent data is collected from the provider, you can refer to the respective, in the following communicated, privacy statements of the provider.
We do not collect personal data by means of social media plugins or their use. We have no control over what data an enabled plugin collects and how that data is used by the provider.
On our website we use social plugins from the following companies:
Instagram is a service of Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025 - USA
Privacy statement available at: https://help.instagram.com/155833707900388
We also use plugins from Facebook on our website. Facebook is a service of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 - USA.
The plugins are recognizable by one of the Facebook logos (white "f" on a blue tile or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook Social Plugins can be viewed here: https: //developers.facebook.com/docs/plugins/? Locale = en_US.
If you are a member of Facebook and do not want Facebook to collect data about you via this offer and link it to its member data stored on Facebook, you must log out of Facebook before visiting our website. In addition, you have the option to block Facebook social plug-ins with add-ons for your browser, for example with the "Facebook Blocker". Other settings and inconsistencies regarding the use of data for promotional purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads.
Based in the EU: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 - Ireland
Privacy statement available at: https://www.facebook.com/about/privacy/
We use "Google Analytics", a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: "Google") on our website.
Among other things, Google Analytics collects data on which website you came to our website (so-called referrers), on which subpages of the website you accessed or how often and for which length of stay a subpage was viewed and what interactions you have made. Google Analytics uses a cookie (see the term above under the heading Cookies). The files store data about the behavior of the user. We use the function AnonymizeIP to anonymize your IP address, so that it is shortened and can no longer be assigned to your visit to our website. Other information transmitted will not be associated with or linked to the anonymized IP address by Google. The information generated in this way is transmitted to Google's external servers in the USA and stored there. Google is a participant in the Privacy Shield Agreement and is certified to European standards for data processing. Google may transfer such personal data collected through the technical process to third parties. We have a contract processing agreement with Google. Thereafter, Google is entitled and obliged to evaluate the information obtained for us and to provide us with statistical reports on the nature and extent of website use. These statistics enable us to constantly improve our offer, to carry out a cost-benefit analysis of our Internet marketing and to make our website more interesting and user-friendly for you as a user. Purpose: Our above-mentioned interest in the evaluation of user data represents the purpose of the use of Google Analytics. Legal basis: The legal basis for the above-described use of the data is Art. 6 para. 1 lit. f DSGVO. Deletion: The data collected and transmitted by us in this way will be automatically deleted after 26 months. For more information about Google's terms of service and privacy, please visit https://www.google.com/analytics/terms/en.html. Prevention: You can prevent the storage of cookies by downloading and installing the browser provided by Google Add-on. This is available at https://tools.google.com/dlpage/gaoptout?hl=en. However, you may not be able to use all features of our website in full. Alternatively, you can prevent the storage of cookies by setting a so-called opt-out cookie, which prevents future data from being collected on our website. Please click on the following <Link>. You also have the option to prevent the storage of cookies by setting this in your browser. Already set cookies can be deleted by you at any time.
Domicile within the EU: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
Use of data by Google when you use our partners' websites or apps: https: //www.google.com/intl/en/policies/privacy/partners
Advertising Use: http://www.google.com/policies/technologies/ads
Personalized Advertising by Google: http://www.google.com/settings/ads
We offer on our website the processing of payment via the payment service PayPal (PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg).
We also apply state-of-the-art technical and organizational security measures to comply with data protection laws and to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties.
All photographs and works on this website are exclusive property of Steffen Eisenacher.
Duplication, processing, distribution or any form of commercialization is strictly forbidden and requires the written consent of Steffen Eisenacher.